| CAREER
SUMMARY: |
Web designer and developer
with four years technical expertise with a Fortune 500 company. Competencies
include site strategy planning, page prototyping and implementation as
well as ongoing maintenance and troubleshooting. Emphasizes the creation
of user friendly sites to maximize the user experience, resulting in increased
direct and indirect revenue generation. Excellent interpersonal skills,
team-oriented and committed to ongoing professional development.
|
| TECHNICAL
SKILLS: |
Languages:
HTML, JavaScript, XSL, XML, SQL, Visual Basic for Word, CGI-PERL familiarity |
| |
Tools: Dreamweaver,
Photoshop, Homesite, MS Office 2000, MS Access, MS Project, XMLSpy, Acrobat
Exchange, Teamsite, DocuShare, GoldWave, Ofoto, pico, pine, rn, tin, lynx,
vi |
| |
Operating Systems:
Windows 98/NT/2000/XP, UNIX, Macintosh |
| |
Certification:
CompTIA A+
|
| WORK
EXPERIENCE: |
Xerox
Corporation, Rochester, NY 1995-2003 |
|
|
Web Developer,
Xerox.com 2000-2003 |
| |
|
Developed and maintained
Xerox.com web pages using Internet tools including Homesite, Dreamweaver,
Visual Basic for Word, XML, XMLSpy, XSL, server-side JavaScript, and HTML. |
| |
|
- Designed, prototyped, tested
and implemented customer support pages: "Drivers and Downloads" and
"Where to Buy" for Xerox product purchases.
- Collaborated with developers
of product pages to ascertain variables to be transferred to Shopping
Cart page during customer selection activity. Created prototype of Shopping
Cart page using Homesite, and used XMLSpy to validate XSL errors.
- Routinely identified and
solved various XML, JavaScript, and XSL page errors to meet monthly
page error reduction goals. Corrected web database entry errors by implementing
SQL startup scripts.
- Educated error tracking
manager to understand root causes of errors, to improve her ability
to delegate to appropriate level of technical support. By providing
examples of where errors can occur, and assisting her to categorize
problems more accurately, contributed to more expedient solutions of
mission critical bugs, and improvement the team's ability to meet monthly
error reduction goals.
- Selected by group manager
to mentor two new developers to quickly acquire technical readiness
for the development environment (Broadvision). Accomplished goal through
software demonstration, providing technical documentation, and acting
as technical resource.
|
|
|
Web Developer/Systems
Analyst, Digital Solutions & Support Center (DS&SC) 1997-2000 |
| |
|
Supported principal
web developer in the design and upkeep of the DS&SC internal website, using
HTML, CGI-PERL, JavaScript, Dreamweaver, and DocuShare document repository.
Awarded Xerox Appreciation Award for Web Development (1999). |
| |
|
- Provided access to feature
enhancement reports by designing and implementing a web page which dynamically
displayed these links via CGI-PERL scripts. Simplified page updates
by linking page to an FTP directory which resulted in automatic updates.
- Implemented web pages using
Dreamweaver to display 3rd party network troubleshooting documentation.
This provided internal customer analysts and technical engineers in
the field easy access to the DS&SC solution database for expedient customer
service.
- Participated in major site
redesign to reflect changing business requirements as a result of DS&SC
reorganization. Used Dreamweaver to modify HTML for new layout, and
altered graphical headings and navigation bars using Photoshop.
- Maintained Access database
to track technical documentation releases from DS&SC technical writers
to the Document Centre customer analysts worldwide.
|
|
|
Co-op/Consultant,
DCS20/35 Engineer Product Development Team 1995-1997 |
| |
|
Supported customer
documentation and training manager by creating and managing training schedules
using MS Project. |
| |
|
- Trained internal test operators
and marketing staff with copier basic functions and maintenance to increase
efficiency and productivity.
- Participated in editing
cycles of technical documentation.
- Created and maintained
MS Access database to track documentation errors and tutorial problems
as reported by marketing staff and engineers. Generated error reports
for technical writers for documentation correction.
- Saved thousands of dollars
in leasing / rental operating costs by comparing external vendor reports
of equipment assigned to departmental staff, to assets in actual use.
Tracked and reported accurate PC office equipment using MS Excel for
management.
|
| VOLUNTEER: |
Genesee
Gateway Web, Rochester, NY 2000-present |
|
- Gathered requirements and
drew web site strategy plan for New Hope Community Church to allow full-time
designer to implement (www.newhopecom.org).
- Participated in meetings
supporting future goals, site maintenance, and new volunteer opportunities.
|
| EDUCATION: |
Syracuse University,
Syracuse, NY |
| |
|
M.S. in Information
Resources & Management
GPA: 3.8 (August, 1995) |
|
Rider
University, Lawrenceville, NJ |
| |
|
B.S. in Business Administration
(May, 1993)
Major: Decision Science
& Computers
Minor: French;
GPA: 3.5 MAGNA CUM LAUDE
Kappa Theta Epsilon Co-op
Honor Society Member
|